Refund & Cancellation Policy

At YGMart India, customer satisfaction is our priority. This Refund & Cancellation Policy explains when refunds may be issued and how cancellations are handled for our digital products and online services.

1. Digital Products

As our products are delivered electronically and become immediately accessible after purchase, all sales are generally considered final.

2. Eligible Refunds

Refund requests may be considered only under the following circumstances:

• Duplicate payment was made.
• Payment was successful but the purchased product was not delivered.
• Technical issues prevented delivery and could not be resolved by our support team.
• The incorrect product was delivered due to our error.

If a refund request is approved, the refund will be processed to the original payment method within 5–10 business days, depending on your payment provider or bank.

3. Cancellation

Orders for digital products cannot be cancelled once payment has been successfully processed and delivery has begun or access has been provided.

4. Failed Transactions

If your payment is deducted but your order is not confirmed, please contact our support team with your payment details.

After verification, we will either complete your order or process a full refund, as applicable.

5. Contact for Refunds